client testimonial Archives - Designer Doors and Windows

When Customer Service Far Exceeds “Good Enough”

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When the sales representative hung up after finishing a customer conversation with the phrase “good enough,” his director of sales spent a moment advising him how he could have made an even better impression on his client.

“In a situation like that, instead of saying ‘good enough,’ you may be better served asking the customer ‘is there anything else I can do for you’,” stressed Steve Barron, who owns and operates Designer Door & Window with his wife and business partner, Debby. “You see, here at Designer Door & Window (www.designerdw.com), ‘good enough’ is simply not good enough […]